HR Solutions
28 March 2024

Why open communication is essential to ensure business continuity

by Veerle Cool

Good agreements make good friends. This is a golden rule when it comes to interactions between people. It is also a platinum condition to be able to start up a successful business and more than that, to keep it that way. Sometimes that is easier said than done, though.

Addressing difficult topics

Even if family members, business partners and people in liberal professions who work together meet regularly, get along well and have no trouble discussing operational matters, communicating openly about truly relevant topics can be difficult. Sensitive issues and topics of vital importance such as your vision of the future, succession, partnerships, personal commitment and mutual expectations do not receive the attention they deserve. Still, ignoring these issues always leads to friction in the end. Once things have reached that point, finding a constructive, unifying approach becomes a lot harder.

Creating a charter

It is worth avoiding such difficulties by initiating a clear discussion of fundamental topics in advance, before they can impact future collaborations or your business continuity. The results of your efforts can then be used to create a charter. A charter offers guidance in times of need. It is also a dynamic document, evolving along with your company as it moves through various stages.  For this reason, we recommend reviewing your charter periodically.

Fortunately, more and more entrepreneurs and practitioners of liberal professions are aware of the importance of good collaboration at the management level. As a neutral, experienced partner, they rely on us to guide them through these preliminary discussions and help draw up an actual charter. Interested? Don't hesitate to contact us. We are happy to discuss our approach in greater detail at no obligation!

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